Privacy & Cookie Policy

What Are Cookies?

A cookie is a small file that is saved by your browser when you visit a website. It enables certain information about your visit to be stored by the site.

Some of these cookies are essential in order for a website to run as you would expect it to while others allow us to provide you with a better service (for example, understanding what content is most popular, to provide you more of the same).

Why we use Cookies

We understand you need to reach the most relevant information quickly and easily. So, our main aim of using cookies is to provide you with the most optimised ‘user experience’ possible.

We may use cookies to help you navigate the website efficiently and perform certain functions. For example, cookies allow us to remember your log in details to save you from having to type their username and password every time they visit us, or move from page to page.

Our website analytics tool also uses cookies in order to analyse how, when and where visitors use our website.


This Policy sets out the principles governing our use of your Personal Data. It applies to you as soon as you first use the Website, and you are deemed to have agreed to be bound by it upon your first use of the Website. If you do not wish to continue to be bound by this Policy, please stop using the Website now.


In addition to this Policy, our Terms and Conditions and Privacy policy apply to you and everyone else who uses the Website.

Collecting Your Personal Data

When you use the Website, we will ask you to provide certain data, such as your contact details, employment and information about your business. We may supplement the information you provide us with information we receive from third parties.

Processing and Storing Your Personal Data

The principal purposes for which we process and store your Personal Data are:

To confirm your identity in order to create your account and ensure that you are eligible to use the services provided on the Website.

To monitor, improve and administer the Website and the services provided on the Website.

To enable us to conduct surveys and aggregate User profiles.

To provide you with information on selected products and selected services that we think may be of interest to you (unless you have asked us not to do so).

To enable us to comply with our legal and regulatory obligations.

To contact you to ensure customer satisfaction in respect of our role as a site provider and assist you in getting the best value from our service.

Full details of these purposes are set out in our notification to the Information Commissioner’s Office under the UK Data Protection Act 1998.

Personal Information

Any of your Personal Information that is collected by LCB ltd or its affiliates will be kept confidential by LCB ltd and its affiliates, and we will not disclose it to any third parties. The only exceptions to this are:

We may disclose certain of your Personal Information to third-party service-providers solely in the course of their provision of services to LCB ltd or its affiliates. We will take reasonable precautions to ensure that these service-providers are obligated to keep confidential any of your Personal Information that they use.

We may disclose certain of your Personal Information if we are required to do so by law, regulation or the order of court or other legitimate government body or arbitration panel. This includes, among other things, any Personal Data that may be requested by the Financial Conduct Authority.

We may tell you in one of the Account form Agreements that we will disclose certain of your Personal Information in connection with a transaction you conduct through the Website.

Security of Your Personal Information

We endeavour to take all reasonable steps to protect your Personal Information, including the use of encryption technology. However, we cannot guarantee the security of any Personal Information you disclose online. In using the Website, you accept the inherent security implications of engaging in transactions online over the Internet, and you agree that you will not hold us responsible for any breach of security unless we have been grossly negligent or in willful default.

Use of Cookies

“Cookies” are small files that reside on your computer’s hard drive, generally contain an anonymous unique identifier and are accessible only by the website that placed them there and not any other sites.

LCB ltd may set and access Cookies on your computer. In addition, we may gather certain information about you, including details of your operating system, browser version, domain name and IP address, and the details of any website you linked from to the Website. We do this in order to enable us to provide the services available on the Website and to monitor and improve the Website.

You can choose to enable or disable Cookies in your web browser. By default, your browser will accept Cookies, however this can be altered. In addition, you may delete Cookies that have already been placed on your hard drive. For further details please consult the help menu in your browser. Disabling or deleting Cookies may prevent you from using the full range of services available on the Website.

Obtaining Copies of Your Personal Information

You can see some of the Personal Information we hold about you in the “Your Account” section of the Website (if you are a LCB ltd account holder).

In the event that you wish to see a copy of all of your Personal Data held by us, please write to:

91 – 101 River Road
IG11 0EG

0845 498 9918
0843 659 3628

United Kingdom

If you request a copy of your Personal Information, we may charge you a small administrative fee to cover the costs of providing it to you.

Changes to Your Personal Information

If you see that any of your Personal Information that is included in the “Your Account” section of the Website is inaccurate, please revise or update it using the Website. Alternatively, if you believe that any of the Personal Information we hold about you is inaccurate, you may write to us at the address in order to correct it.

It is your responsibility to ensure that any Personal Information you have provided to us remains accurate and to notify us (either by the Website or by letter) if there are any changes in your Personal Information.


For account holders, members, subscribers and registered users of our website, if your cookies aren’t enabled on your computer, it will mean that your experience when logged in to our website will be limited to browsing.

For more details about cookies, visit

Google uses cookies to evaluate your use of the website in order for us to compile reports on website activity and internet usage. Google may also transfer this information to third parties if required to do so by law, or if such third parties process the information on Google’s behalf. Google will not cross reference your IP address with any other data it holds.Read Google’s privacy policy.

For independent information about cookies, visit

Opting out of cookies

Most browsers are set to accept cookies automatically, by default. However, the settings of the browser you use can usually be changed to prevent automatic acceptance and to provide a prompt every time a cookie is sent to you or to allow you to choose not to receive cookies at all. However, the consequence of opting out of cookies will severely limit your ability to interact and use the web site. You will be able to view the homepage and all publicly available content pages but you will not be able to login and run searches on the data.

If you wish to block cookies, please use the link below and follow the relevant instructions. Take care to ensure that the instructions you select match the type and version of your browser software:

Managing and deleting cookies

If you want to manage or delete cookies on your machine, then use the url below:

Analytical cookies

The analytical cookies we use are Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of the web site and to compile reports for us on activity on the web site.

Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using LCB’S website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Click below for an overview of Google Analytics:

Opting out of Google Analytics

To opt out of being tracked by Google Analytics across all websites visit: